Outlook : Email and Contacts

Suitable for: : Anyone who needs to send, retrieve and organise e-mails (including those with attachments).

Objectives: Improve productivity by enhancing the ability to manage and organise emails

Course Content:

             Using Email in Outlook  

             Viewing Options              

             The Email Toolbars         

             Create an Email

             Email Attachments         

             Attach a file       

             Attach an Item

             Attach a Business Card

             Attach a Signature

             Attach a Calendar

             Attach a Distribution List

             Important Emails             

             Quick Parts        

             Voting Buttons 

             Delivery Options             

             Using Contacts in Outlook           

             Adding a contact             

             To Email a contact

             Distribution Lists

             Creating Folders for Emails

             Colour Coding Emails

             Delegating Email to a Colleague


             Message Alerts and other options

             Stationary and Fonts