Clients & Testimonials
include the following professional groups.
Click on the relevant links below to view examples of training and feedback from each sector
- Legal Professionals
We work with solicitors and barristers saving them many hours of valuable
time, by improving their knowledge and skills with Microsoft Office.
Helping professionals in the education sector to perform better: We offer a range of CPD workshops for both teaching and support staff. Simplifying administrative tasks and embracing the use of technology in teaching and learning.
- Enterprise Agencies & Business Owners
Helping Entrepreneurs, sole traders and business owners make the most of the Internet and computer software. Enhancing business skills is a mandatory requirement for growth and prosperity Enterprise Agencies and Business support services.
- Business Improvement
A Streamlining everyday tasks. Recording, presenting and sending numerical data for invoicing, stock control, preparing summary statistics and reports. Linking documents in Word and Excel Using Outlook to communicate and schedule.
- Training Organisations
We work with others to update the IT skill levels of their staff, provide advice and support on producing quality training materials and run workshops for their clients as and when required.
When it comes to numbers a little bit of spreadsheet savvy goes a long way
to making sure the figures all add up.
- Environment Agencies
Simplifying everyday admin tasks, manipulating data and preparing and
presenting statistical reports and charts.
- Health Practitioners
A lot of our clients have bespoke database systems but like to export and import data, or edit and secure the information before presenting it or making it available to third parties.
- Food Industry
Simplifying everyday admin tasks and improving in-house communications using Office 365 and Office 2013
A big thank you for the training, & being so flexible & accommodating us. I think everyone found it very useful. Should we need anything again I’ll keep you in mind.
Sue Appleyard, UK Business Manager, Intertek Lintec Shipcare, February 2015
I would like to take this opportunity to thank you for the office
365 training. It was a thoroughly enjoyable day with training provided in a
relaxed atmosphere. The Outlook synchronised with LinkedIn fine. It was
definitely a day well spent and utilising the knowledge we gained through the
training will enable us to use our software system better and wiser to run and
manage the business. I am looking forward to planning some Excel training next
and will be in touch shortly to arrange this.
training I feel I have learnt a lot of things I didn't know existed in Word,
gained a better knowledge of Excel, and can improve the presentation or
training at a level that met our needs. The powerpoint skills were particularly
useful and will be applied to our current presentation. As a result of the
training I will save time and be more professional.
Sandra Wilson, Practice
Mandy Rose, Principal.
My spreadsheets are certainly a lot better than they were! Thank
you so much for all your help. I really enjoyed our sessions and as you say
each minute saved certainly adds up! Katherine
Bullock, Partner, UK Head of Private Client
Gill - thanks for
your expertise recently it has helped enormously!
Barbara Sadler, Legal
Personal Assistant at Samuel Phillips Law Firm
Gill delivered a
hands–on 'Using Spreadsheets for Business' workshop to clients of East Durham
Business Service. The attendees created spreadsheets relevant to
self-employment. With lots of tips and hints for quick, effective and accurate
data entry, spreadsheets were created for collecting, analysing and managing
data to find and communicate with customers. Templates and formulae were used
for tasks including, keeping track of travel and mileage expenses, creating
invoices, and Income and Expenditure records in preparation for completing a
and templates created were saved for re-use and attendees empowered with the
necessary skills to adapt them as their business grows. Gill has the knowledge
and temperament to help businesses with the IT skills required to start up,
develop and grow. Her passion and ability to engage with others, had the
delegates buzzing with excitement, thinking, asking questions, applying skills
and constantly on task.
The most useful skills
were all the little tricks in Excel to make life easier in every day tasks.
Kim Woolhead, Admin
I can implement the skills this week to autofill and autosum the budget report,
getting less frustrated and more efficient.
Dan Chapman, Estates
The training benefits will be saving time and increased efficiency when dealing
with weekly budgets.
Vicki SixSmith, Managing
I will use the short cuts, data manipulation and data validation skills
Mauve Lee, Ecologist
Gill has created a bespoke series of courses on Computer and
Internet Skills for Entrepreneurs. Here, at Five Lamps Enterprise she was keen
to collaborate with other staff at all times and demonstrated a willingness and
ability to work alongside other team members to compliment and support existing
programmes. Gill developed and delivered workshops on Social Media and .How to
Create a Free Website. Gill is a well informed IT expert who patiently and
clearly presents in an easy to understand teaching format.
She supports and
encourages people to work at their own pace – without wanting to do it for
them. The clients applied the skills acquired throughout the hands-on sessions.
With increased confidence, motivation and improved research skills they were
empower, encouraged and challenged to extend their knowledge and abilities way
beyond the course content. Clients said it was a fantastic course and commented
the training could not have been any better. I have no hesitation in
recommending her first class, friendly and enthusiastic services to others.
Very pleased with
the professional way that Gill listened to our needs and devised detailed plans
for delivery of training in a friendly and entertaining way. She was flexible
in when she could work for us and her training was always well thought through
and properly prepared.
Andy Pulham IT
Coordinator at Royal Grammar School, Newcastle
Gill designed and
delivered a Freebies 4 Biz (e-commerce) workshop for clients at Durham
Enterprise Agency. The presentation was targeted at individuals considering or
recently embarked on self-employment but it also provided plenty of ideas to
help sustain those already trading. Her confidence, expertise and diverse
teaching experience enable her to relate and work effectively with a diverse
group of individuals, with differing business plans, varied backgrounds, skill
sets, and perspectives.
Good to talk to Gill, ... some good IT help ... and over the phone!!!
Gill I learnt ten new skills in under ten minutes! Gill not only showed us some
great IT skills to teach in the context of maths lessons but came up with the
whole lesson plan - designed the task for students and identified which parts
of the national curriculum it would cover.
I've had fantastic feedback from the team.
Thanks to you the training has already made a big difference.
Sedgefield Hardwick Primary.
Thanks again for the excellent standard of training you have
provided, it will make life a lot easier.
Lisa Venter, Financial Controller, West Africa Pumping
Services Limited (WAPS)
Thirsk School & Sixth Form College
"Thank you for yesterday, everyone was very impressed with the training you gave us.
Lots of handy tips and time saving hints for us to get used to using."
Mrs Emma Atkinson, Personal Assistant, Thirsk School & Sixth Form College. January 2016
Healthwatch County Durham